Are you using a Mac computer by any chance? It took me FOREVER but I was finally able to import yesterday using Chase Bank. I had to sign into Turbo Tax (or set up an account if you have not done that already)-- then from there, got my code, and downloaded the files I needed. So many other people (working on Windows) were able to import using JP Morgan Securities. I think many many people may re-think using TT next year, after this fiasco. We are supposed to import using Chase Investments - but does not show this year for some reason.
