My opinion is that these messages are pro-forma, "not my fault" messages from Turbo Tax. There are lots of things not set up to work (transferring files being 1, even though they tell u to save as PDF, those files are not picked up the following year), and so no matter the problem, the message you get it "the files are corrupt". It is outrageous and a huge waste of time when they can't read the files you just completed.
While it is not a satisfying work around, using the online program keeps your files safe. It is annoying as all get-out that they continually try to sell you more stuff while you are working on it, but I just keep saying no. In the end, I finished my taxes that way and submitted them. Ethically, it is blackmail, but at that point, I just want to be done. I do leave a poor review for them, as do others. Small recopense.
