I just got it to work after many tries. You have to log in from a browser on the machine you want to download the tax forms on first. AND you also have to go to the Edward Jones security settings and set to remember my device, that is select the radio button next to:
- Remember my device.
Next time I log in from this device, I won't need to enter a security code.
Then, log out, go to log back in and check the box for remember this device. You may still need a multi factor security code sent this time, but now Turbo Tax will be able to get the documents without multi factor authentication from that computer.
