Ok, I've really had enough of the comments by the "decent" people on the site - you've really gone to far sticking up for TT and are coming off very naive. TT is a multi-billion dollar organization that I have paid at least 2K of my money to over the last 10 years. They are not an individual that is going to get their feelings hurt by people giving negative reviews of their product. In fact, negative reviews are probably the best thing you can do to make their products better. They pay a lot of money for research to guide their products - this is a forum that they should absolutely listen too. Why do you think they hammer you with their ridiculous badges and fake little awards for participating on their chat forum? To get praise that everything is perfect and they are bringing each of us to a world of tax bliss with their product? That's not what they are mining for. My beef is that they are being very lazy about making this 8915-F form available. This is the only thing keeping me from filing my taxes. Been waiting weeks now and will likely need to wait several more. Additionally, their customer service is pathetic. They can't answer any difficult or nuanced questions. They promise "expert" support but really fail to deliver when you need it. Most people will keep paying for this because it offers some sense of fake security but it's really just a mirage - a promise that they don't deliver. So enough of your defense of this multi billion dollar organization that is offering a product that really doesn't deliver when you truly need them. They need to know where they are deficient so they can improve their product. Smiles, courtesy and rainbows may be necessary when dealing with other people, but not with a multibillion dollar business. So enough of your fake concern for TT. They can handle it, I promise you.
