"Invalid Signon" when importing Robinhood into TurboTax

I carefully followed all instructions and tried various combinations, I am 100% sure the account# and Document ID are correct, but I am still getting "Invalid Signon"... Please help!

 

I also Googled, it seemed there was such a problem every year in the last few years, and TurboTax asked users to call Robinhood, and Robinhood asked the users to call TurboTax.

 

TurboTax: please don't tell me again I should call Robinhood, I am using your product, and you have the collective power to make things happen, Robinhood, on the other side, is irresponsible on their part, and I will switch brokerage, but I need TurboTax to help solve the problem now!

 

Thank you for your support.