I purchased turbo tax 2021 as a cd at Best Buy. I downloaded the disc on to my 2018 Mac and it opened briefly then crashed. It now will not open at all despite being in the finder and menu bar. I then tried using it as a guest user and it will open on that, but even though I have shared files clicked I can not transfer last years into the guest account. I would like to know why Turbo tax will not open in my main site. Its very frustrating thinking I wasted my money on something I can not open. I have used turbo tac since 2011 and this has never happened before.
