I solved the problem. Mine did the same thing when I tried to download my Michigan. It was obviously updating instead of downloading. I uninstalled my turbo-tax program and installed it again because I thought I needed to do that to turn off the auto updating. I don't think you need to uninstall and reinstall. Go to Online on the menu--updater preferences--Click on --- ask me before getting updates. That stopped it from updating instead of downloading.
