Get your taxes done using TurboTax

Unfortunately my screen does not show the text in blue and it does not have a link. Still cannot understand how some people get the blue print or link and others (like myself) get nothing. The "get your identification code" just shows up in black ink like the rest of the paragraph and no matter how many times I click on it, it does nothing.

By the way, I just heard back from Chase and I am still being told Chase and Turbo are working on trying to resolve the problem. He said we should be using the Chase Investment link not the JP Morgan Securities link (needless to say, I told him hard to do since it does not show).

 

Sure wish Chase and TT could get it together. Makes no sense that some people can download from JP Morgan Securities and others cannot.

 

DAVID 2233 - I made a screenshot showing my screen (which does not show blue  "Get your identification code"-- only black). Any way I can attach it to my comments so people know i am not going crazy - not sure how to do that. Thank Goodness other people are complaining about the same thing.

 

Other question -- looks like you are showing the info under State taxes, not Federal-- could that be the difference? I am still working on my Federal. Maybe it is working for people in CT and NY but not NJ??