Thank you for your response, however to suggest that though you may be technically correct belies
the point that your system implies that the process will be free then not only is one charged once $39.00 but then some sort of a processing charge another $39.00 your system is a deliberate trap! misleading,
and a fraud !
The proof is that you offer no recourse after filing, WHAT DIFFERENCE DOES THAT MAKE ?
That's your policy ? well, my policy is to call out your practices and tell everyone I know about your behavior.
You should be embarrassed to work for a company that operates in this manner.
I hope you are treated the same way someday!
