That seems to be the so-called Turbo-Tax expert's answer for everything; "Clear your cache". Do they not realize that not everyone is doing their taxes with TurboTax online? I have installed on both Windows 10 and 11, and the data entry for form W2-G is painfully slow. The software is BUGGY! It's not a problem on the users end. It is a problem on the programming end. I finally, at long last, finished my taxes this year using Turbo Tax Deluxe on Windows 11 on a PC with 8 Cores and 64GB RAM. I will NEVER use TurboTax again due to their failure to address this program issue. I will not call Tech Support because my problem is resolved, by me. NO MORE TurboTax.
