Actually it ended up being a glitch that customer service manager had not heard of. Took two hours of my life for them to conclude they’d never encountered this. When I entered my 2020 info in Feb 2021 when electronic filing is no longer allowed it said that I could file electronically, took my check routing info, printed out a PDF telling me that it had been electronically filed, didn’t save the info, and never went anywhere. (I’m hoping!) They we’re able to verify that my account had not electronically filed. My taxes were never filed and yet if I hadn’t come back and found out that the file wasn’t saved and worked it from that angle I would have totally thought I had filed and paid my 2020 taxes! I had to re-enter and was able to correct problems that had brought me back in the first place. Hope this helps some future person.
