YOU R RIGHT, having the identical issues as you, spoke to the RESOLUTION Dept, another 2 hours with an expert. Still nothing, they don't know what's wrong. I can't even buy their DL with a new acct and 5 different CC. I just ordered tje CD from Amazon, just to be safe I'm using TAX ACT at the same time. TT is so big they just don't care about a few hundred ppl having issues. I think it has something to do with their accounting dept and a bug that was probably introduced during their last time they were hacked. I'll luk if the cd works or not
