I'm doing 4 tax returns. I've had to try repeatedly but got through on 2 of the returns. Problem seems to be worse in the middle/end of the day. I'm using Apple; not sure if that is a factor but Schwab and Safari don't play well together.
I'm disgusted with both companies. Schwab for making it so difficult to use Safari; making it difficult to customize screens without having to spend an hour with tech support, or Turbo Tax with it's fake duplicate 1099R problem that's been going on for two years and now I can't import a 1099's.
I'm on the fence if I'm going to use Turbo Tax next year. It's a shame because I've been a customer since 1998.
