First, check to make sure that you have only one W-2 in TurboTax. Occasionally, with downloads, duplicate forms are created.
Second, if you have a printed or pictorial copy of your W-2, delete your W-2 in TurboTax, and then enter it by hand. The download process occasionally fails and creates spurious data. So delete what's in TurboTax and enter what you can see so that you know what's in TurboTax.
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