Thank you! It works ***only thing though*** once you get to the end of your script after hitting option 2 it gives you like 5 additional options when you click other it rings 2x but then states "Due to a high volume of calls for the option you chose it is too busy call back later". I am going to try all 5 options see if I can get someone. Hope my tip helps you all also after hitting option 2 the last step in this script it does not automatically transfer you to a representative there are still additional options after that.
