I too had import problems with Schwab; tried multiple times over several days. Calling Schwab and TT was of no help ("we're working on it"). After giving up on getting the entire import (1099INT, DIV & B) I went to the 1099INT option and try to get just that info. To my surprise that got me connected into Schwab where I had the choice of how much I wanted. I was able to choose everything (INT, DIV & B). Maybe this will work for you if you are having problems getting into Schwab. Good luck.
