TT is worse than a government bureaucracy. The TT people you talk to you are essentially lowest paid and unskilled staff who just respond to you by reading from the Q&A templates. Anything for which there doesn’t exist a transcript, they will put you on hold for extended periods and in the end you will feel frustrated and leave the call. TT staff will close the case as soon as you put your phone down. TT told me that this issue will be resolved by Feb 24. Today, I checked and now the new time line for fixing this issue is March 3. If TT can’t fix this minor issue, they don’t deserve our business. I will say boycott them next year. I pledge to never use them again.
