@DocFoody As I mentioned above in previous posts in this thread, what you are seeing is common practice with payroll reporting. Having said that, you may be missing some key details on the W2, so hopefully these comments are helpful.
Do not input any of the TOTAL STATE lines. That is informational only and won't be able to e-file.
Look very carefully for the New York information. You may have overlooked it, but there should be a copy or lines that have NY in Box 15 (with a corresponding State ID number; if none, then the EIN may be used), an amount in Box 16 (likely the same as Box 1), an amount in Box 17 (New York tax withheld), and possibly amounts in boxes 18, 19, and a location in Box 20 if either NYC tax was (mistakenly) withheld, or you worked in Yonkers and Yonkers tax was withheld. You will want to input this on one line.
Then, you want to input your NJ tax information on a second state line on the W2 entries page.
See if you can identify all of this information on your W2. If you cannot, see if you received the entire copy of your W2 or if you are missing a page with the NY information.
Whether you have or not the remaining information on your W2, please comment here again once you've identified everything. With the details you provide on your state situation, there's more that will need to be done to get your state returns correct.
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