Tried calling the number again. Worked through to someone for technical assistance and they are unable to support TurboTax Business Desktop version. The support person went through the process of trying to troubleshoot TurboTax personal edition. They tried saying it was a financial advisor again, and requested I restart the entry.
I have performed three different tax returns and I have characterized the issue. The Colorado K-1 Worksheet is pulling the incorrect or insufficient information to properly handle a complex trust that has withdrawn both income and principle.
At this point, I would strongly recommend against purchasing or using TurboTax Business Desktop / Download version if TurboTax cannot provide support to correct identified issues in their program.
