What frustrated me the most in this process is the fact that non of you so called experts were able to address this concern properly. All you did was rebate me with excuses to the flaw on your system trying to blame the issue on the IRS. Also, the fact that you encourage your customer to file their tax return later rather than sooner claiming that refunds are likely to get delayed if filed sooner makes no sense whatsoever. Fortunately for me I was able to find sources outside of TurboTax that would assist me in finding the correct answers. Indeed, everything that I have stated on my initial thread was correct. It is confirmed now that my tax refund was delayed due to your system flaw by incorrectly entering the wrong value on form 8962 when I first filled my tax return and I have proof of that.
So, the purpose of me writing again to this community is because I want to create awareness to the members of this community. Also, I hope that moving forward TurboTax will find better ways to respond to situations like this more efficiently.
