I am living a TurboTax nightmare! A week ago I bought 2020 TT Premier Desktop. I did my 2020 taxes, printed them out, and sent them and a check for $1600 to the IRS and was expecting a fine and interest to be accessed. Today I decided I needed another look because the amount didn't seem right. There is now no .tax2020 file to open, only the 2020 PDF file. I called TT and the person said I was going to have to re-enter the info to try to get back to the original file. So, 1) I am unable to look at the PDF and get all the info right again to get back to the same number (I must have changed rental property cost and land values on the printed one and don't know what they were.) I just can't get there. 2) I went ahead and just re-entered all the info from my records as if I were doing them for the first time and now instead of owing $1600, I owe $9787! (I sold a rental and had problems inputting the asset sale, expenses, and depreciation.) I just now went over that again. I had missed re-entering it and it changed to owing $9787 instead of a refund. 3) TT acts like I didn't already pay for the return and now wants me to pay again for federal and one state that was in the first purchase. 4) I can't just Amend the tax return because I can't bring up the original. 5) I finally got TT online to upload the 2020 PDF but that's all it opens, the PDF, not the file. What the heck am I going to do??? Take my original 2020 PDF to a professional and get him to re-enter it? Can they without knowing the hidden values I used? I'm in a nightmare!
