This will be my 5th tax season to use the home and business version and I never had issues until now ( the same exact experience as other users above). I spent almost 2 hours with on the phone with your support only to be told in the end that it's hardware ... and was told to ask for a refund from COstco and try another copy ...I called again because I know my hardware is fine (my PC's specs is way more than the mininmum requirement to run this program ) and this time I was told that I can't be helped any further and that I am the only one experiencing this issue ....Obviously there are other users above that have the same issues as mine... And yes I tried to manually update as you suggested but your manual update is not the latest so it forces me to update to the latest one... so here I am .... nothing is fixed with the latest update ... and please your coders need to be involved in solving this issue ... again nothing is fixed with the manual update... and I cannot believe your support team blames user's hardware and not your software to be at fault.... Please fix this.. By the way , after I returned my copy of the 2021 home and biz, I bought another copy and this time I installed through a download and not by installling the files from the CD.... please please ... escalate this to your developers ... I refuse to believe that I am the only one experiencing this very slow (unsable portion of this year's turbo tax ) By the way ... the 2020 version works perfectly without lag in the same computer ...Thanks for reading
