As I indicated in my above message, nothing works. There is no document ID with 11 characters (turboTax software says 11 characters). Any combination of account number, user ID, and password does not work. Your software must be incorrect. Surely TurboTax can do an update to fix this? I’ve been importing my Vanguard information to TurboTax for years using my user ID and password. Your software is not asking for those items. The Vanguard form does not have a banner across the top with a document ID number. The software designer needs to get involved and make a correction and do and update for its customers.
