Get your taxes done using TurboTax

@MarilynG1 

 

Many users are able to import financial data with no problems, so the issue may be related to individual returns (which we can't see in this forum). 

The option of "Chase Investments" is still missing. Seeing the option has nothing to do with individual returns. People use "J.P.Morgan Securities" as a workaround. I suggest you at least update your documentation.

 

You always have the option to enter your data manually.

Where do you offer refund and compensation for broken product features which would justify asking your users to spend time on tasks your software is supposed to automate?