I have tried to import 1099 docs from two Charles Schwab brokerage accounts every day since Friday 2/18/22. I get the same result every time. Turbotax imports the 1099-DIV and 1099-INT with the correct amounts, but the 1099-B has zero dollars and no transactions listed even though I had over 50 transactions in each of the accounts last year. I have contacted Schwab and Turbotax tech supports. Schwab thinks it must be a problem on the Turbotax side. Turbotax made we wait on the phone over an hour and could not tell me if anyone else is having the problem. I asked the Turbotax support person to transfer me to her supervisor. After 30 more minutes I was transferred to someone at Intuit that is not in the Turbotax department and couldn't help me. The customer support at Turbotax is very unsatisfactory and I see no one taking ownership of the problem. The Turbotax tech support person asked me if I could manually enter the transactions. I said there are a 100 transactions and I paid good money to have Turbotax import the data so I wouldn't have to laboriously manually enter it. Manual entry of so many transactions also increases the chances of human error. I've never had this problem with importing into Turbotax before. I'll be looking for other tax software next year.
