Hello,
I have been calling the 800 for support and automated system will not let me speak to a human. Same issue as someone else wrote. I give my account details and told it is not found and hangs up. Meanwhile I am logged into Turbotax and recognized for using the product for 3 years. I want to speak to someone live as there is a bug with your software. After entering my employer name on the W2 review page it is some all kinds of crazy letters. If I can't speak to a human then I will call my credit card company to dispute the charge. I don't want to use this software if there is no real customer support especially for issues with your product.
