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To restate my question more clearly, I asked why the Turbotax website states that:

"For tax year 2021, you'll have excess Social Security withholdings if the sum of multiple employers' withholdings exceeds $8,853.60 per taxpayer.

You don't need to take any action. We'll automatically add the excess to your federal refund or subtract it from federal taxes you owe, whichever applies.

The excess will appear as a tax credit on Line 11 of your Form 1040, Schedule 3." (available here: https://ttlc.intuit.com/community/credits-and-deductions/help/can-i-get-a-refund-for-excess-social-s... )

 

I have this exact situation, having earned less than the $142,800 individually with each individual employer, but the total of the two incomes for 2021 exceeding this amount, resulting in a payment into social security exceeding the $8,853.60 per taxpayer limit by about $1800.  However, after completely entering my tax information, Turbotax did not enter a tax credit on line 11 of Form 1040, Schedule 3, but instead provided a message that I may be owed a refund of the excess from one of my employers.

 

My question was simply 'why the discrepancy?'

 

Based on the above Intuit statement, the response you provided, and further research from the IRS website Turbotax should have entered my overpayment as a tax credit as listed above. However, Turbotax did not do that denying me the credit I am owed. I believe this is an issue with the program itself and have tried to find a way to contact someone at Turbotax to discuss this issue but am having trouble contacting a real person without paying for additional support.

 

Subsequent to this reply, I again verified that the W-2s were under the names of the separate employers and I had done the math to verify the amount of overpayment.

 

If I can't get help with the program, I am going to have to do my forms manually and ask Turbotax for a refund.