I used JP Morgan Securities this year whereas last year, it was Chase Investments. It worked for me. Here's the exact drill:
When I hit the "Get Activation Code", it took me to the Chase Website, where I logged in. Upon login, the Chase site took me to their "Get Activation Code", where I specified to send the code to my cellphone via text. Chase sent me that code, and I entered it into the TurboTax page along with my Chase username and password. Then everything downloaded successfully.
