Get your taxes done using TurboTax

For the last 10 years I have owned rental property and used Turbo Tax deluxe or Premier.  Last year I was switched to self- employed which I am not.  Turbo Tax agent said he couldn't change the software, but to file a complaint after filing taxes.  I did that and received a refund.  This year again i can not get out of self employed status.  What does on here?????