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I was told by Support that I've been attached to an already open investigation regarding this issue, and I should start getting email alerts on any progress with that investigation as they work to resolve it.  

 

They also told me that they are aware that it's an issue on their end.

The form is available but it's not being updated in the Software when we run the update.

That's what they are investigating.

 

Was told to wait a few days for this resolution.