I just had success finally importing the documents after many attempts that failed. Not sure if it will work for all but worked for me the two times I tried. Once at the point of importing the documents, rather than using their page that pops up saying “let us enter your investment sale info”. At the screen asking if you received a 1099, I went to the “File” command in the header and chose the import tab there. Then followed the screens as normal. Not sure if it’s a bad link inside the program or something. This was on a MacBook if that has anything to do with it as well.
