Get your taxes done using TurboTax

Every time I have tried to access my Schwab 1099 composite data in the last 36 hours I get the following message: "Login is temporarily unavailable. Please try again later or call customer support."  I am running the current version of MacOS.  My default browser is Chrome.  I have verified that my Schwab user ID and password are correct because I can access my Schwab account with the browser.  I have verified that Schwab Security allows access to TurboTax and Quicken.  I know the data is available because I have the Schwab 1099 composite pdf.  I have repeatedly rebooted and restarted the Mac.  I have read and done everything recommended in the "Schwab Import Fails" discussion.  I was able to access Schwab last year using TurboTax 2020 on the same Mac.  I would appreciate a TurboTax technology support employee explain what I need to do other than key in all of the data myself from my Schwab 1099 composite pdf.  Thank you.