I have spent all day calling and no resolution regarding i have ddd on 2/24 and have this fee as well as you all stated in numerous calls that there is ways of waiving the processing fees as well such as using credit karma well here i am w proof i have 3 diffrent amount of fees , numerous calls and 0 resolvement. please advise what to do because its no ok for this extra 40 charge when ive always done my taxes with you just this year nothing migrated and it was horrible. i was also told we didnt qualify for the 5 days early via credit karma due to paying with refund. please assist me because i have all the fees and not what i was told and i have proof of the only amount which was the program i was supposed to be charged prior to finding out about the extra 40 not authorized amount i do not wish to hope and pray when i cant even get any assistance or call backs
