Sharing a few things I went through with Support. Assuming your on Windows OS.
You need to have the latest update installed of Windows.
They will have you delete TurboTax, and have you download the latest from the Web.
You already said you made sure Schwab is opened up for the Import.
A few things you can check where you can tell them you already did that. It is not a Schwab problem… I finally got
mine to work, but that was around 11 AM Eastern Time.
Good Luck… I was on the phone with Support for about 5 hours.
