Get your taxes done using TurboTax

Heather - How does one go about getting a refund?

I've spent more time trying to import from Schwab than it normally takes to do my taxes.

On the phone with TurboTax support who was not even familiar with Schwab - 30 minutes wasted.

Scoured the web and it appears there are MANY others facing the same frustration.

I think it's time to pull the plug and try HRBlock. The ONLY reason I bought TurboTax was to import and not manually enter my data, seems that's not possible.

I purchased on Amazon and the return window is closed - even though today was the 1st day to download. Not cool.