My suggestion, since mine finally worked... Keep trying every hour or so, it will eventually work.
That's what mine did. Call Support only if you want to mess around with folks that will ask stupid questions, and have no idea what is going on. I spent about 5 hours on the phone with Turbotax, and it got me nowhere.
Once my issue got escalated to the next level, it worked right in front of both of us while doing a screen share.
I just compared the printed Schwab Data with what was Imported, and it did work correctly for me.
Good Luck...
