@cherilanell - though it is frustrating, I don't think they want to promise and not deliver? So it's safe for them to say that it will be 03/31/2022 and then get it done sooner?
As far as calling frequently, just save yourself some headache and use this page to check:
https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_windows_individual.htm...
TBH the way the IRS looks at it (and tax prep people) this is not a time sensitive thing. You have until 18 Oct to file as long as you file an extension. I mean the IRS for the most part OWES people every year at tax time, not the other way around.
I get you want your refund, but your best bet there going forward is DO NOT over withhold. Instead pay estimated taxes, and owe them zero with a as close to a zero refund as possible.
https://apps.irs.gov/app/tax-withholding-estimator
