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Get your taxes done using TurboTax
Hello,
May I pile in here?
In 2021 my wife and I had three brokerage accounts at Vanguard. One is registered Joint, one is Trust, one is Individual. (Long story, involves a death in the family.) We also hold two Roth IRA's there. The Joint account is closed, the Individual is still open, but both of those now have a zero balance.
Two weeks ago, the 1099's for the Joint and Trust were ready, and I downloaded the 1099's into TurboTax with no problems. Yes, I selected "brokerage" and not "mutual fund." I also downloaded the two 1099-R's. No problems.
Last night the 1099 composite for the individual brokerage dropped, and I tried to download it this morning, using the document ID like I did for the previous 4 forms. TurboTax says "response from Vanguard Group-Brokerage account: 1099 forms not yet available for tax year." Obviously this isn't true, they are available, and I've already downloaded 4 of the 5.
I spoke with my rep at Vanguard, and she says it's a known issue with TurboTax, that it won't download the brokerage because the balance is zero. That doesn't sound right, because the Joint brokerage is closed, and has a zero balance as well, but it downloaded just fine.
I have cleared cache and cookies from my browser, but no luck. I have transferred $10 into the account to see if that fixes the alleged 'zero balance" problem, but that won't clear until after this Holiday weekend.
Is there any truth to this explanation? Is this a known issue?
Please do not reply with instructions on how to enter a 1099 manually. I know how to do that, and this 1099 is extremely long and complex because of the sale of securities after a death, liquidating an entire portfolio.
Help is appreciated.
Tom