DianeW777
Expert Alumni

Get your taxes done using TurboTax

You can begin today to start the process. You did need to complete your tax return so that you can file it.

 

File by mail and then attach the Identity Theft Affidavit with your return or FAX it in advance, then place a copy with the tax return you mail.  The IRS will not accept the tax return through e-file. 

 

You can include a copy of your Photo ID and your social security card to the IRS with Form 14039.  Notice it can be mailed or faxed in the instructions.  This is for Identity Theft resolution.

 

For more information use this IRS page: Taxpayer Guide to Identity Theft

 

There should be no other reason to send your identification to the IRS.

 

Should you need to contact them by phone you can use the following information. (At this time it's very difficult to get phone assistance.)

  • Calling is extremely time consuming right now. If you want to try, call very early or very late based on the times below.
    • January - April  800-829-1040
      • Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted.
      • Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times. 
      • Telephone service wait times are higher on Monday and Tuesday
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