Make sure you have updated the program. If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them.
For more information on updating the TurboTax program, see the following:
How do I update my TurboTax CD/Download software program?
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