Get your taxes done using TurboTax

Well, it has been a couple of days and I started up TurboTax, got updates, and the importing document error persist. I noted I got an email related to the case I opened with TurboTax Service and Support indicating the case was closed and to please provide feedback. How do they close a case that is not fixed yet???

case number: [phone number removed]

 

TurboTax cannot handle an all-numeric document number and this need to be fixed ASAP!