Update: Intuit Investigation No. is INV-1812
1) Online version of TurboTax does import data from Chase just fine (you have to select "Chase Bank" as there is no option to select "Chase Investments"). I verified that it pulls the information correctly.
2) Desktop version is still broken. Intuit acknowledges this issue and they are "diligently working to address"
I'm so sorry to hear that you’re experiencing these issues. This sounds like a frustrating situation, and I want to help. I have looked into this for you and currently, we are aware of this issue, and we are working diligently to correct this. I know this is a stressful time and I want you to know that we take every single error seriously! Thank you for your patience. -Debra
