Like some other users, I purchased TurboTax Premier Federal and State. I completed and e-filed both my Federal and Illinois returns. Yet I am unable to save to PDF or print my Illinois return. I received an email that purports to be from TurboTax telling me to fix the problem by downloading and installing an exe file. It also instructed me to send them an install log if the download does not work. This is utter nonsense: I paid for a program. I did not pay for a Beta version of a program. TurboTax needs to promptly update the program with the fix for this problem. Don't ask me to download and execute a file that may affect my computer and its data in a way that I do not understand. I have used TurboTax Premier for over 10 years and I have never seen anything like this. I also have never seen any other software developer tell me to fix their program by downloading an exe file: they update the program with necessary fixes. Please respect the intelligence of your customers.
