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I am going through the exact same thing!! This is the first year that I have been told we didn't pay the taxes for this W-2 showing life insurance payment as part of my pension.... non taxable income because it is apart of pension.  Have you received any answer from Turbo experts yet? Please let me know if you do!

There is no available space to let them know that this W-2 is pension money not earned income. I always have written out the explanation and included it with the returns.    It has been 20 years and still we have problems. Crazy frustrating!!