Get your taxes done using TurboTax

I've called twice now, they keep telling me the form isn't available. I told them that other tax agencies are already filing them and people have already gotten their returns. I already paid for the service, plus all the paperwork is done, I really don't want to take a refund and have to input it on another companies website but this is getting ridiculous. I called and requested a manager call me back ASAP, still waiting for them to contact me back