@tjpsnj I am in the process of escalating, and thank you for the extra detail. Hopefully we'll get to a conclusion together. Since you asked for instructions on uninstall/reinstall, this Help Article may be of assistance in the process: Forcefully uninstall and reinstall TurboTax
I don't personally have great technical knowledge, but there is a lot of technical solution in the above article, and I am aware that with a home-built system and today's operating systems, there can be "crankiness" in the process between the hardware, the O/S, and TurboTax itself.
While I continue to escalate, please try all of the suggestions in the link I posted (there is a specific link for Windows 10), and tag me @DanielV01 when you have so I am notified, no matter if it works or if it does not.
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