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Get your taxes done using TurboTax
Re: Talk to a live person: I start with a chat to get a Support ID, then I call, and give my support ID. The say they my email (yes, I double check) address isn't recognized, even though my TT account starts with Virginia, welcome back to your 8th year with TurboTax! .... and Ihese have been my recent products TY2020 TurboTax Online Premier DIY, TY2020 TurboTax Online Premier DIY State, Turbotax Online State - Premier 2019, TurboTax Online Premier 2019, TurboTax Online Premier 2018, Turbotax Online State -Premier 2018. and so on.
They send me back to the chat . Which sends me back to Support. That's why I'm trying the community.
I have never gotten a reject code. I'm guessing I should just give up on TT. I suppose I should have given up earlier. I'm such a dork.