kozenomenon
Returning Member

Get your taxes done using TurboTax

Stop trying to help individuals. This is not a 1 person problem. 

It is an aggregate problem. Your integration is broken. 

Escalate the issue so it gets visibility to those that need to know. 

Obviously, we do not expect tech support to go code the fix. 

But if your dev teams are not aware of the problem they won't ever fix this.