I just received the latest response from TT regarding how to fix my problem: not being able to print or download my Illinois state tax return. Basically it tells be to uninstall Turbo Tax and reinstall it. The last paragraph reads "That's it! When you're ready to do your state return, we'll walk you through the state download and installation." What does this mean? I'm not having a problem printing my federal return; I'm only having a problem printing the state return. And what do I have to do to have them walk me through the state download and installation? Not being a computer whiz, I'm even more confused by TT's latest missive. Any help from the Community will be greatly appreciated!
