Hello All:
I live in IL and I had the same problem viewing and printing my State forms. I tried deleting the files but that didn't work. What DID work was uninstalling the software altogether. Your files will not be deleted as long as you save them to your desktop. I had already prepared 5 returns for my family so I was extremely stressed about uninstalling the software. But I am here to tell you it works. If you've already paid for it, just download it again from your account - including any other State product that you may have had to purchase and - voila - you're on your way. I'm printing while I'm typing this message.
I really hope this helps. I believe this is more frustrating than seeing that ridiculous DO NOT FILE watermark on our IL forms for the last few years.
Happy filing everyone.
Lisa
